Monday, February 14, 2011

Give Feedback the Right Way

Giving feedback to someone who has created a problem for you is an important life skill. If you don’t do it well, the other person is likely to react defensively and shut down the conversation. When you learn the 4 steps for giving feedback the right way, you’ll see a big difference in the way that individual responds to your words.

When you've needed to give someone constructive feedback, did you follow these steps?
“One of the best ways to give better feedback is to get better at receiving feedback. When that happens, you are better able to put yourself in the shoes of the other person and give more helpful and successful feedback.” – Kevin Eikenberry and Guy Harris in From Bud to Boss

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